Does Joinchat have built-in analytics?
No. Joinchat (by Creame & Co) is one of the most popular WhatsApp chatbox plugins for WordPress, with over 200,000 active installs. It handles placement, appearance, and chatbox behavior exceptionally well. Analytics is simply outside its scope — the plugin focuses on the button experience, not on measuring its performance.
The missing piece: knowing which pages convert
Without click data, you can't answer basic questions: is the product page button getting used more than the homepage? Which Google Ads campaign sent visitors who actually clicked WhatsApp? WhatsLink Click Tracker fills this exact gap — it runs silently alongside Joinchat, logging every click with full context.
Why Joinchat users don’t get click data by default
Joinchat is one of the most complete WhatsApp chatbox plugins for WordPress. Its configuration panel covers placement rules, button behavior, message templates, and display conditions per page, post type, or custom rule. It does this job well — which explains 200,000+ active installs.
What it doesn’t do is record what happens after someone clicks. Analytics is a separate problem from button display, and Joinchat’s team at Creame & Co focuses on the chatbox experience. The result: you have a high-quality, well-configured button with zero data about whether it’s actually working.
How WhatsLink adds analytics to Joinchat
WhatsLink Click Tracker is a standalone WordPress plugin that works as an analytics layer. After installation, it listens for any click on a WhatsApp link — including every button Joinchat adds — and logs it silently without interfering with the click itself.
What gets captured per click:
- **Page title and URL** — exactly where the click happened
- **Clicked link** — the full `wa.me` or `api.whatsapp.com` URL
- **UTM source, medium, campaign** — captured from the page URL at click time
- **Referrer** — the site the visitor came from before landing
- **Date and time**
The data accumulates in your WordPress database and is visible at **Tools → WhatsLink Click Tracker**. No external service, no account required, no GA4 setup.
Setting it up
1. In your WordPress admin, go to **Plugins → Add New** and search for “WhatsLink Click Tracker” 2. Install and activate 3. Open **Tools → WhatsLink Click Tracker** to see the dashboard
Your Joinchat configuration stays exactly as it is. No changes to the chatbox, no reconfiguration, no conflicts.
What to do with the data
**Find your highest-converting pages.** The Top Pages section shows which 5 pages generated the most Joinchat button clicks. This often reveals surprises — a specific product page or service description drives more conversations than the homepage.
**Attribute clicks to campaigns.** If you run Google Ads, Meta campaigns, or email newsletters with UTM parameters, WhatsLink logs those parameters per click. You can finally see how many WhatsApp conversations came from each campaign.
**Identify placement issues.** A page with high traffic and zero Joinchat clicks suggests a problem — the button might be hidden by a page template, excluded by a Joinchat display rule, or the traffic itself isn’t buyer intent. Without the data, you’d never know which pages to investigate.
When to consider Pro
The free version answers the core question: which pages and campaigns drive Joinchat clicks? If you want trend charts over time, breakdowns by traffic source, CSV export, or automated daily email reports, the Pro version of WhatsLink adds all of that on the same zero-configuration foundation.
- Full click log: page title, URL, date, and time per click
- UTM source, medium, and campaign from the page URL
- Referrer tracking — see where visitors came from before clicking
- Top Pages showing your 5 highest-converting pages
- Works with every Joinchat configuration — no conflicts
FAQ
Does Joinchat track WhatsApp click analytics?
No. Joinchat (by Creame & Co) is focused on the chatbox experience — button placement, behavior, and appearance. It does not log click events or provide any analytics dashboard. To track which pages and campaigns drive WhatsApp conversations through Joinchat, you need a separate analytics plugin like WhatsLink Click Tracker.
Will WhatsLink conflict with Joinchat?
No. WhatsLink and Joinchat are completely independent plugins. WhatsLink uses a JavaScript event listener to detect clicks on any WhatsApp link — including those added by Joinchat — without modifying the link or the chatbox itself. Both plugins run in parallel with no conflict.
Does WhatsLink track every Joinchat button type?
Yes. WhatsLink detects clicks on any link containing wa.me or api.whatsapp.com, regardless of how it was added to the page. Joinchat outputs standard WhatsApp links, so every button click — floating button, inline chat, and any Joinchat widget variant — is tracked automatically.
Can I see UTM data per Joinchat click?
Yes. WhatsLink reads the UTM parameters from the page URL at the moment of the click. If a visitor arrives from a Google Ad with utm_source=google&utm_campaign=summer-promo, that data is captured alongside the click. This lets you attribute WhatsApp conversations to specific ad campaigns or email newsletters.
What's the difference between the free and Pro version of WhatsLink?
The free version gives you the full click log with page, UTM data, referrer, and a Top Pages summary. Pro adds trend charts over time, advanced filters by date range and traffic source, CSV export, and daily/weekly email reports. Both versions work identically alongside Joinchat.